REFUND POLICY

At GALAXY GLITZZ, we understand that sometimes things don't work out as planned. That's why we have a hassle-free refund policy in place to ensure your satisfaction.

If you are not completely satisfied with your purchase, you have the option to request a refund within 15 days of receiving your order. Whether the product didn't meet your expectations, we're here to help.

To initiate a refund, please contact our customer support team. They will guide you through the process and provide you with all the necessary information. We strive to make the refund process as smooth as possible, so you can expect a prompt response and assistance every step of the way.

Once your refund request is approved, you will be provided with instructions on how to return the product. Please note that the item must be in its original condition and packaging, with all accessories and tags included.

Upon receiving the returned item, our team will inspect it to ensure it meets the refund criteria. If everything checks out, we will process your refund within 7-10 business days. The refund will be issued to the original payment method used during the purchase.

It's important to note that certain items may not be eligible for a refund. This includes personalized or customized products, as well as items that are marked as final sale.

If you received a defective or damaged product, please reach out to our customer support team immediately. We will arrange for a replacement or refund, depending on your preference.

We value your trust and want to ensure your satisfaction with every purchase. If you have any questions or concerns regarding our refund policy, please don't hesitate to contact us. Our friendly team is always here to assist you.

Thank you for choosing GALAXY GLITZZ. We appreciate your business and look forward to serving you again in the future.